All products purchased from artisticprofessional.com can be exchanged within 3 days of delivery only if:

• The item(s) is damaged or defective at the time of delivery.
• The item(s) does not match the original specifications of product showed.

How to claim?

• You will be required to email photographic evidence of the defective item at artisticprofessional@gmail.com
• You must notify us regarding your claim within 3 days of delivery.
• Product should be sent back to Artistic Professional within 7 days of purchase in-case the claim is accepted by Team Artistic Professional.

*In case of approved claim, return delivery charges will be paid by the customer.

*No exchange is offered on items purchased on sale price.

Refunds

We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases where the product is out of stock and client have send us advance payment through online. Shipping and handling costs are non-refundable. 7 Working days required for the processing.

Order Cancellation

You may cancel your order any time before the order is processed.

ARTISTIC PROFESSIONAL may cancel orders for any reason. Common reason may include: The item is Out of Stock, Pricing Errors or credit Card payment declined by Issuers financial Institution.*

Disclaimer

ARTISTIC PROFESSIONAL has the right to deny any claim if the product is damaged or anything is missing from the package including price tags, labels, original packing, freebies and accessories.

*This policy is valid for COD orders only.